Shipping & Delivery Policy
At Finspire Edulabs LLP ("Finspire Edulabs", "we", "our", or "us"), we are committed to providing a seamless learning experience. This Shipping & Delivery Policy explains how our educational products and services are delivered to our students and customers.
1. Nature of Our Services
Finspire Edulabs LLP is an educational company offering online courses, masterclasses, workshops, webinars, mentorship programs, and other financial education services. Since the majority of our offerings are digital in nature, traditional shipping policies generally do not apply to most of our offerings.
2. Delivery of Digital Products and Services
Upon successful registration and receipt of payment, customers will receive access to their purchased digital products through our online learning platform or via their registered email address.
Depending on the product purchased, access may include:
Online video courses
Live masterclass links
Recorded session access
Study materials and downloadable resources
Assignments and assessments
Community access (where applicable)
Digital access is generally provided immediately after successful payment. However, in certain cases, activation may take up to 24 to 48 hours or as per the course starting timelines. If access is delayed due to technical reasons, our support team will assist in resolving the issue promptly.
3. Live Online Sessions
For live online workshops, webinars, or masterclasses, registered participants will receive joining instructions, meeting links, and any necessary materials through their registered email address or student dashboard before the scheduled session. Participants are responsible for ensuring that their registered email address and contact details are accurate and up to date.
4. Offline Classroom Programs
For offline masterclasses, classroom-based training, or bootcamps conducted in person, no physical shipping is required as sessions are conducted at designated training facilities. The venue address, reporting instructions, schedule, and other relevant details will be communicated to enrolled participants via email at least 7 days or or as per the course starting timelines before the scheduled date.
5. System Requirements for Online Learning
To ensure an optimal learning experience, participants are strongly encouraged to have the following:
A stable broadband, high-speed internet connection
A desktop, laptop, tablet, or compatible smartphone
A modern web browser (latest versions of Chrome, Firefox, Safari, or Microsoft Edge)
A screen resolution of at least 1280 × 800 for optimal viewing
An audio output device (speakers or headphones)
A webcam and microphone for interactive sessions (where applicable)
6. Failed or Delayed Delivery of Digital Access
If you have completed payment but have not received access to your purchased course or program within the expected timeframe, please contact our support team with your payment details. We will verify your transaction and provide access as quickly as possible.
7. Customer Responsibility
To ensure seamless delivery of all services, customers are strictly responsible for:
Providing accurate billing and contact information at checkout.
Providing the correct shipping address for any physical deliveries.
Maintaining the confidentiality and security of their login credentials.
Ensuring they have the necessary devices and internet connectivity to access online content.
8. Contact Us
If you have any questions regarding digital access, physical deliveries, venue locations, or this Shipping & Delivery Policy, please contact our support team. We will make every reasonable effort to respond to your queries and resolve delivery-related issues as quickly as possible.
Email: finspire.collab@gmail.com
Phone: +91 8949271173